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Alabama's Grand Hotel Spa Tops Marriott's International List for Guest Satisfaction
With 50 spas internationally at Marriott and JW Marriott Hotels, the top spa for guest satisfaction is located in Point Clear, Alabama at the Grand Hotel Marriott Resort, Golf Club & Spa. Marriott International uses a third-party company specializing in guest satisfaction to rate all area of the hotels, including spas. This is not the first time the Grand Hotel has topped the list. The Grand Hotel Spa ranked the #1 Marriott spa in North America for 2008, but the top internationally ranking shines a new light on the historic hotel and its spa. The Grand Hotel is part of the Resort Collection on the Robert Trent Jones Golf Trail.
“We pride ourselves on our very high level of guest service,” said Susie Marquez, director of The Spa at the Grand Hotel and the RTJ Spa Trail. “When a guest schedules an appointment with us, we don’t just treat it as a massage or a facial. We try to create the optimal spa experience from beginning to end. Having two of our Alabama spas in the Top 10 globally is a real honor.”
1. Grand Hotel Marriott Resort, Golf Club & Spa – Point Clear, Alabama* Hotel Info
2. Princeton Marriott Hotel and Conference Center Forrestal – Princeton, New Jersey
3. JW Marriott Orlando, Grande Lakes – Orlando, Florida
4. Camelback Inn, a JW Marriott Resort & Spa – Scottsdale, Arizona
5. Myrtle Beach Marriott Resort & Spa at Grande Dunes – Myrtle Beach, South Carolina
6. The Rosseau, A JW Marriott Resort & Spa – Ontario, Canada
7. Marriott Shoals Hotel & Spa – Florence, Alabama* Hotel Info
8. Wentworth by the Sea, A Marriott Hotel & Spa – New Castle, New Hampshire
9. Marco Island Marriott Beach Resort – Marco Island, Florida
10. JW Marriott Denver at Cherry Creek – Denver, Colorado
* Part of the RTJ Spa Trail in Alabama. More information at pchesorts.com.
Spas from Thailand, Australia, Jordan, Spain, Ireland, St. Kitts, Qtar, Guam and Aruba were lower in the Marriott rankings.