CUSTOMER SCORECARD SURVEY

Have you played a Robert Trent Jones Golf Trail course lately? Then we would love to have your opinions and comments about your visit so that we can make your next trip even more enjoyable.

Fill out the survey below and we will enter you in a drawing for our monthly prize!

Customer Information:

Trail Site(s) Played During Visit:



Please rate the following:
(1=Awful!, 2=Disappointing, 3=OK, 4=Very Good, 5=Fantastic!, NA=Not Applicable):

ADVANCE RESERVATIONS
Was your Package Coordinator friendly, helpful and knowledgeable?
How would you rate the ease of planning your golf package and accommodations?
Did your accommodations meet your expectations relative to cleanliness, location and value?
GOLF
How would you rate the friendliness of the staff, including cart/bag staff, golf shop, starters and marshals?
Please rate the cleanliness of the facilities.
Was your golf cart clean and in good working order?
How would you rate the overall golf course layout and design?
How would you rate the overall condition of the golf courses, including greens, tees, fairways and bunkers?
Was your pace of play acceptable?
MERCHANDISE
Did the selection of merchandise in the Golf Shop meet your expectations of quality, variety and value?
FOOD & BEVERAGE
Please rate the food and beverage facilities for cleanliness and ambiance.
How would you rate the food and beverage service in the Clubhouse for friendliness, menu knowledge and speed of service?
How would you rate the overall quality and value of the food and beverage selections?
How would you rate the beverage cart service for selection, timeliness and friendliness?
OVERALL ROBERT TRENT JONES GOLF TRAIL EXPERIENCE
Please list the name(s) of anyone who went out of their way to make your Trail trip a success:
How would you rate the overall value for the price you paid?
Would you return to the Robert Trent Jones Golf Trail in the future?
Comments/Questions: